Privacy Policy

Overview

At Lunar Sky, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services. By accessing or using our platform, you agree to the terms outlined in this policy.

Data Collection & Use

We collect various types of information to provide and improve our services. This includes:

  • Personal Information: Name, email address, phone number, and payment details when you create an account or make a transaction.
  • Usage Data: Information about how you interact with our platform, such as IP address, browser type, and pages visited.
  • Cookies and Tracking Data: Data collected through cookies and similar technologies to enhance your experience.

We use this information to:

  • Provide, maintain, and improve our services.
  • Process transactions and send transaction notifications.
  • Personalize your experience and provide customer support.
  • Comply with legal obligations and protect against fraudulent activities.

Cookies Data

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small files stored on your device that help us:

  • Remember your preferences and settings.
  • Analyze how you use our platform to improve performance.
  • Deliver personalized content and advertisements.

You can manage or disable cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our platform.

Data Security

We take the security of your data seriously. We implement industry-standard measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data during transmission and storage.
  • Regular security audits and vulnerability assessments.
  • Restricted access to personal information on a need-to-know basis.

Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but strive to protect your data to the best of our ability.

Customer Information

We respect your rights regarding your personal information. You have the right to:

  • Access and review the data we hold about you.
  • Request corrections to inaccurate or incomplete information.
  • Request deletion of your data, subject to legal obligations.
  • Opt-out of marketing communications at any time.

To exercise these rights, please contact us at [Your Contact Email]. We will respond to your request within [Response Timeframe, e.g., 30 days].

Data Storage

Your data is stored securely on our servers and is retained only for as long as necessary to fulfill the purposes outlined in this policy. We may retain certain information for longer periods to comply with legal obligations, resolve disputes, or enforce our agreements.

If you have any questions about our data storage practices, please contact us at [Your Contact Email].