Frequently Asked Questions

01. How do I create a Lunar Sky account?

Creating an account is quick and easy! Simply click on the "Sign Up" button, fill in your details, and verify your email. You’ll be ready to play in just a few minutes.

02. What payment methods does Lunar Sky accept?

We accept a variety of payment methods, including credit/debit cards and popular cryptocurrencies like Bitcoin and Ethereum. All transactions are secure and processed quickly.

03. Are the games at Lunar Sky fair?

Absolutely! All our games are powered by certified Random Number Generators (RNGs) to ensure fair and unbiased outcomes. We’re committed to providing a transparent gaming experience.

04. How do I withdraw my winnings?

Withdrawing your winnings is simple. Go to the "Withdraw" section in your account, choose your preferred payment method, and follow the instructions. Most withdrawals are processed within 24 hours.

05. Is Lunar Sky licensed and regulated?

Yes, Lunar Sky is fully licensed and regulated by reputable authorities. We adhere to strict standards to ensure a safe and fair gaming environment for all players.

06. Can I play games on my mobile device?

Absolutely! Lunar Sky is fully optimized for mobile devices. You can enjoy your favorite games on the go, anytime, anywhere.

07. What types of games are available at Lunar Sky?

We offer a wide variety of games, including slots, table games (like blackjack and roulette), live dealer games, and more. There’s something for every type of player!

08. How can I contact customer support?

Our customer support team is available 24/7. You can reach us via live chat, email, or through the contact form on our website. We’re here to help!

09. Are there any bonuses for new players?

Yes! New players at Lunar Sky are welcomed with exciting bonuses, including a generous welcome package. Check our "Promotions" page for the latest offers.

10. How do I reset my password?

If you’ve forgotten your password, click on the "Forgot Password" link on the login page. Enter your email address, and we’ll send you instructions to reset your password.

11. Can I set deposit limits on my account?

Yes, Lunar Sky promotes responsible gaming. You can set daily, weekly, or monthly deposit limits in your account settings.

12. Are there any fees for deposits or withdrawals?

Lunar Sky does not charge any fees for deposits or withdrawals. However, your payment provider may apply transaction fees.

13. How do I verify my account?

To verify your account, please provide a valid ID, proof of address, and any other required documents. This helps us ensure your security and comply with regulations.

14. Can I play for free at Lunar Sky?

Yes, many of our games offer a "demo" mode where you can play for free. This is a great way to try out new games before playing with real money.

15. What currencies does Lunar Sky support?

We support multiple currencies, including USD, EUR, GBP, and popular cryptocurrencies like Bitcoin and Ethereum.

16. How do I claim my winnings?

Your winnings are automatically credited to your account. You can withdraw them using your preferred payment method once you meet any wagering requirements.

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